SuperInternet Singapore Pte Ltd

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Late 1998:

SuperInternet (S) Pte Ltd incorporated.
When the Telecommunications Authority of Singapore (TAS) liberalized the ISP market in Singapore in late 1998, it was decided that the Asia-Pacific region starting with Singapore would be part of Delphi Supernet’s expansion program.

SuperInternet (S) Pte Ltd was thus established in December 1998 with Anthony A. McGarr, President of Delphi Supernet, and Benjamin T.P. Tan as Directors. The plans for obtaining a TAS IASP License were however delayed when I.D. Internet Direct subsequently acquired Delphi Supernet late in the 1st quarter of 1999.

SuperInternet then shifted focus and concentrated on the core competencies of its staff – Network Engineering and Data Security. As it turned out, the market was kind to the new start-up and work came in steadily.


SuperInternet becomes Cisco Authorized Reseller and Registered LECP Consultant, mainly doing Consulting and Systems Integration.
By the 3rd Quarter of 1999, SuperInternet moves into its new premises in T.T. International Tradepark, just next to the new International Business Park in Jurong East. The new premises include a server room designed with the requirements of future service offerings in mind. These include Internet related services and network management.

Later in that same quarter, more staff members are recruited and SuperInternet takes on the role of a Cisco Authorized Reseller, as well as becoming a registered consultant under the NCB LECP scheme.


SuperInternet becomes Cisco Premier Certified Partner.
SuperInternet attains Cisco Systems' Premier Certified Partner status in the most respected channel certification program in the networking industry. At this time, Cisco launches the new Specialisation program for Premier Certified Partners. SuperInternet opts for and successfully attains the more difficult Security/VPN specialization. 

Incorporates SuperInternet ACCESS Pte Ltd. SBO(I) – IASP / IXP license obtained.
Due to the high proportion of engagements where WAN data communications are also required, SuperInternet ACCESS Pte Ltd is incorporated as a wholly owned subsidiary. In the same year, ACCESS makes a bid for and successfully obtains an SBO(I) licence from the IDA for the provision of Internet Exchange Services and Public Internet Access Services as well as the resale of Local Leased Circuits (LLCs).

Paid-up Capital $35,000
Turnover approx $400,000


SuperInternet becomes Intel Premier Provider. P&L finally in the black.
Paid-up Capital $146,000
Turnover just under $500,000


Time of growth
At this time, SuperInternet builds a new data centre at No. 2 International Business Park, and moves into their new premises. SuperInternet also becomes a Microsoft Certified Partner. The combined group turnover for FY’2002 is just under S$3.8mil of which more than 60% comes from government contracts. The single largest network implementation undertaken by the group thus far is a project for a Singapore government ministry amounting to S$2.2mil.

Paid-up Capital $350,000
Group Turnover $3.8mil


SuperInternet becomes an iPass provider
SuperInternet functions as the only Toll Free provider for iPass in Singapore. iPass provides corporate staff to connect to their corporate network from anywhere in the world via a secure and reliable dial-up, wi-fi hotspots, or wired broadband connections


SuperInternet obtains Microsoft Service Provider license
SuperInternet becomes a reseller of hosted Microsoft services under the XLInternet branding. This license provides flexibility, enabling organisations to defer payment for software licenses and scale up or down with immediate effect without financial penalty for either customer or service provider.

Meeting the needs of service providers, the new licensing program has received accolades from those who have been involved since its inception.

SuperInternet starts a hosted Cisco CallManager solution –
SuperInternet attains the "IP Communications" certification from Cisco. With this certification, SuperInternet launches an innovative IP telephony offering called IPTEL.NET.SG, based on Cisco CallManager. This solution is marketed as a subscription based hosted service, thus allowing customers to adopt IP telephony at a low-cost entry point. IPTEL.NET.SG acts as a solution for companies who want the features of a high-end PABX but not the associated cost. By outsourcing this component of the system to SuperInternet, customers are left primarily with only the expense of the IP phones.

SuperInternet alliance with APC
With the increased volume of traffic across the networks within the SuperInternet ACCESS data center, SuperInternet deploys the APC InfraStruXure solution in early 2004 and is subsequently recognised as a reference site for APC ISX deployment in Singapore.